All Collections
Delivery & Despatch
UK delivery and shipping costs
UK delivery and shipping costs
Jamie avatar
Written by Jamie
Updated over a week ago

Dispatch

Orders are dispatched the same working day if ordered before 1:30 pm (this can vary at Christmas and over peak periods).
Orders are dispatched Monday - Friday, excluding bank holidays or public holidays.
Orders placed after 1:30 pm Friday - Midnight Sunday will be dispatched on Monday.

Email Notifications

You will not receive an email from DPD until the day your order is due for delivery. On the day of delivery, DPD should send an email and/ or a text message outlining your one hour delivery slot and tracking information. If you would like to access your tracking information before the day of delivery, please download the DPD app.


Next Day Delivery

Not available during peak times

£5.95 (or £2.50 on orders over £65)
Our products are sent via our preferred courier service DPD

Available on orders placed before 1:30pm (GMT) Monday - Thursday.
Once you have placed your order with next working day delivery, it should reach you within 1 working day. Please allow 2 working days from your order date before you contact our Customer Service team.

Delivered Monday-Friday (excluding bank or public holidays) Orders placed between 1:30pm Thursday and 1:30pm Friday will be delivered the following Monday.

Orders placed between 1:30pm Friday and 1:30pm Monday will be delivered on Tuesday.

Not available for remote postcodes

UK mainland only

*Allow an additional 4-6 working days for personalised products. If your order includes non-personalised items, they will be shipped with your personalised order as one.


​5-7 Working Days

£4.50 (Free if the order is over £65)

Our products are sent via our preferred courier service DPD

Please allow 5 working days from your order date before you contact our Customer Service team.

Delivered Monday-Friday

(excluding bank or public holidays)

*Allow an additional 4-6 working days for personalised products. If your order includes non-personalised items, they will be shipped with your personalised order as one.

Black Friday & Christmas Delivery

Please note, that due to the increased demand placed on couriers throughout Black Friday and Christmas, delivery times may be extended, please check the final delivery estimate on checkout.


Remote Postcode & Islands

£7.45 - £9.45
2-5 workings days, dependent on location
These areas are stipulated by DPD and include Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands, Scilly Isles.

Far away postcodes include:
All of BT, GY, IM, IV, JE, KW, ZE

FK17 - FK21
HS1 - HS9
KA27 - KA28
PA20 - PA 78
PH15 - PH50
TR21- TR25

Personalised Products

Delivery for personalised products can vary depending on volume.

Please add an additional 4-6 working days to your delivery method. This may be longer during the Christmas season.


Did this answer your question?